AFTIA delivers world-class solutions and works closely with clients to ensure scalable success through ongoing support.
Support is a core component of all AFTIA offerings. With many years of experience and implementation, we bring a range of flexible options to cover your every need. Trust that our team of experts will be available through your solution’s entire life cycle.
11/5 Support for core business periods
24/7 - for mission critical applications
Designated points of Contact
Customizable service levels
Onshore Support Delivery
Subject Matter Expertise
After developing and launching world-class solutions, you will want to ensure the proper functioning and maintainability of these solutions. With Application Support, our team will be available to identify, prioritize, and troubleshoot any application related issues you may encounter, as well as guide you through the application enhancement process, to ensure you are always positioned to capitalize on your investment.
From the moment a solution is planned and designed, attention and effort has to be given to the release and operationalization process. From continuous integration processes to heavily regulated industries, our experts are there to lead and assist you through the pre and post-operational stages of your solution.
Need to ensure subject matter expertise is part of your team at all times? With team augmentation, there is no need to worry about hiring internal resources to support new and existing solutions. Through a process of insulating your existing resources, our team members will be part of your very own team and bring to the table an immense amount of knowledge and skill allowing you to navigate every endeavor with confidence.
If you are looking for more, a Center of Excellence (COE) might be right for you. From analysis to use case expansion, team augmentation, and operationalization, a COE has your back. Take a look at our Center of Excellence to learn more.